PROPERTY MANAGEMENT
BETTER COMMUNICATION MADE SIMPLE

Free Trial

About

My Account

  

 

Why A Web Portal

Property managers do strange things in the name of cost control. Different approaches prevail depending on their size. Small operators typically use central dispatch – one person or a core group authorized to contact providers and arrange service delivery. After all, someone needs their finger on the pulse of what’s going on! Larger operators tend towards hiring experienced site managers and delegate authority for service dispatch. This can introduce loss of controls and inflated costs without careful consideration of accountability. Enter the world of administrative reporting – a non-value added activity implemented to control costs, implement accountability and force communication. Good intention, but usually executed poorly.

And how do we communicate with the tenant – our customer? Central dispatch typically creates a communication black hole for site managers and tenants. Distributed authority keeps site managers in the know, but the office may get surprised by big bills and unknown expenses. And the absence or loss of a site manager means the balls get dropped. How to effectively balance the world of property management? Technology!



Consider this disconnect in thinking:

Property Managers prefer tenants to communicate with them:

By Internet Portal
With written notices/notes
By Phone
In Person
By Email
By Text Message

Tenants prefer to communicate with property managers

By Text Message
By email
By Phone
In Person
With written notes
By Internet Portal

Property Managers prefer to communicate with tenants

By written notice
In person
By email
By Phone
By text message
By internet Portal


Service Providers prefer to communicate with property managers
By email with a PO
By phone with a PO
By written notice

What if there was a way to improve coordination and the dispatch of work so that service delivery is effective, efficient and communicated the way the receiver wants it?

Enter the world of the Web Portal.

Consider your tenant on a shopping trip at the local grocery store. While they are there, the elevator in the building fails. Would it be considerate to send an email or text message to each tenant advising them of the outage? And a followup message once it’s back in service. What if those alerts were simple to execute.

Enter the world of the Web Portal.

Consider the tenant who advises the building manager of a washing machine problem. Would it be considerate to send them an email with a link to check the status of the service request in real time? Beats the black hole of no communication don’t it?

Enter the world of the Web Portal.

What if you could create a community within your building with a bulletin board of what’s going on, community events, community special offers, a moderated discussion board?

Enter the world of the Web Portal.

So if all this (and more) is readily available through current technology, perhaps the question should be why NOT a web portal?

Move your journals, check sheets, reminders, appointment books, todo lists and tenant/contractor communication on-line with this web property management system that makes great organization a snap. And it won't cost an arm and a leg to use! Start with a test drive for FREE!







Get the inside scoop with tips and insights into the world of property management by joining our on-line community. Just fill in the form below!





 

 

 

 

Related Links

Features

Help File: Getting Started

 

 

 


PROPERTY MANAGEMENT
BETTER COMMUNICATION MADE SIMPLE

 

Page Created 2016-08-08

Last Update 2016-09-08

 

SUITELINK.ca
Winnipeg, Canada
ph: 204-515-1725
fx: 204-515-1785

 

Site Index | Contact Us